ACCEPTANCE OF TERMS OF USE
Welcome to Maple Rides platform. At Maple Rides , we are proud to welcome you to a platform designed by Canadians.
Our ambition is clear: to become the leading mobility platform in the country, by emphasizing the essential role of drivers, meeting the needs of local communities, and reinvesting in the national economic ecosystem.
We are committed to offering ethical, accessible, and reliable transportation services — services that promote not only sustainable mobility but also the creation of economic opportunities for all. By choosing our platform, you contribute to strengthening Canada’s digital independence and building a more united and connected future.
Thank you for being part of this movement. Together, let’s move forward toward a more human, responsible, and distinctly Canadian mobility.
DESCRIPTION OF SERVICE
Maple Rides offers a range of innovative mobility and logistics services through phone and online platforms.
Our primary mission is to connect people and communities through ethical, accessible, and reliable transportation and delivery solutions, with a strong focus on first- and last-mile connectivity. We strive to make everyday travel and delivery more seamless by connecting people to transit, workplaces, healthcare, education, and essential services across Canada and the United States.
Core Ride-Matching Service
Maple Rides provides an intercity carpooling service that connects drivers and passengers looking to share rides.
- A driver subscription allows you to post unlimited ride offers for a full year. You can do this by contacting us by phone or through our website. This subscription grants access to our ride-matching system, connecting you with our large network of subscribed passengers.
- A passenger subscription allows you to reserve seats on rides of your choice at a flat fee of $2.50 per booking. Reservations can be made through our website or by phone, giving you access to our growing network of verified drivers.
Ride Matching Protocol:
To assure privacy and security, contact information is not visible in listings. All users must contact Maple Canada Technologies Inc. to:
- Confirm a reservation;
- Receive trip details including:
(i) meeting point,
(ii) driver identification,
(iii) vehicle details (make, color, license plate).
After booking, drivers can view passenger details through their account or by contacting Maple Canada Technologies Inc. directly. All user contact information remains confidential unless both parties expressly agree to share it.
EXPANDED MAPLE MOBILITY & LOGISTICS SERVICES
In addition to intercity carpooling, Maple Canada Technologies Inc. is proud to offer a growing suite of specialized services tailored to the needs of Canadians:
- MapleRide –Maple Rides – Provides daily carpooling and shared-ride solutions for commuters seeking a convenient, affordable, safe, and community-powered alternative to driving alone, while improving first- and last-mile connectivity.
- Maplecare Provides safe, compassionate non-emergency medical transportation for seniors, patients, and individuals with mobility needs, helping them travel reliably to and from medical appointments, healthcare facilities, and essential services.
All current and future services provided by Maple Canada Technologies Inc., including enhancements or new features, are governed by these Terms of Use.
- REGISTRATION OBLIGATION
Maple Canada Technologies Inc.
- Be of legal age to enter into a legally binding agreement;
- Not be a person prohibited from receiving services under Canadian law or the laws of any applicable jurisdiction.
By registering on the platform, you agree to:
- Provide true, accurate, up-to-date, and complete information about yourself, as required in the registration form (hereinafter “Registration Data”).
- Promptly update this Registration Data to keep it true, accurate, up-to-date, and complete for the duration of your use of the service.
If these obligations are not respected — in particular if the information provided is false, inaccurate, outdated, or incomplete — Maple Canada Technologies Inc. reserves the right to:
- Suspend your membership;
- Terminate your account;
- Deny you total or partial access to the service, temporarily or permanently.
Protection of Minors and Vulnerable Users
Maple Canada Technologies Inc. attaches great importance to the safety and privacy of its users, particularly children. Parents and legal guardians who wish to allow their children to use the services are encouraged to:
- Assist them in creating their account;
- Supervise their use of the platform;
- Determine, in their judgment, which services or content are appropriate for their children.
As a safety measure, any passenger under the age of 12 must be accompanied by an adult during a journey organized through the Maple Canada Technologies Inc. platform.